申请人请将简历投递至：
erli.huang@dlh.de
Tasks: Dependent on the assignment focus the tasks include the following:
- Handling of general inquiries, baggage inquiries, reservation and sales inbound calls
处理、解答客户关于产品、业务及预订的相关问题
- Provide complete customer service on the phone or via e-mail, letter, fax or chat regarding products and benefits that Lufthansa Group carriers, the Star Alliance and its co-operational partners offer
通过电话、电子邮件或在线服务提供完整的客户沟通，包括汉莎航空集团、星空联盟及其合作伙伴提供的产品
- Travel agency support, online support & frequent flyer program support
代理人,网站支持及常旅客会员业务支持
- Data entry and update in database
数据库中的数据输入和更新
- Any other tasks as required
其他业务支持
Profile:
申请要求：
-Good Chinese and English speaking, Cantonese is preferable but not mandatory
-良好的中英文口语，会粤语更佳
-Excellent interpersonal and communication skills
-优秀的人际沟通能力
-Team spirit and service mentality
-良好的团队精神与服务意识
Work Place: East Nanjing Road, Shanghai
工作地点：上海市南京东路
Working time: 8hrs shift work
工作时间：8小时工作制度，轮班
Working Benefits: Various Travel Benefits, Annual leaves, Paid training, Year-end bonus, Career development, etc.
薪资福利：多重旅行福利+带薪年假+带薪培训+年终奖+完善的晋升体系……
