大中国区客户服务专员

  • 不限
  • 本科生,专科生
  • 1年以下
  • 5000~8000元/月

职位诱惑:五险一金,有年假,管理规范,交通方便,晋升快,技术培训

截止时间:2023/06/05

投递简历 扫码投递简历
职位描述
/ Description

申请人请将简历投递至:

erli.huang@dlh.de
Tasks: Dependent on the assignment focus the tasks include the following:
- Handling of general inquiries, baggage inquiries, reservation and sales inbound calls
处理、解答客户关于产品、业务及预订的相关问题
- Provide complete customer service on the phone or via e-mail, letter, fax or chat regarding products and benefits that Lufthansa Group carriers, the Star Alliance and its co-operational partners offer
通过电话、电子邮件或在线服务提供完整的客户沟通,包括汉莎航空集团、星空联盟及其合作伙伴提供的产品
- Travel agency support, online support & frequent flyer program support
代理人,网站支持及常旅客会员业务支持
- Data entry and update in database
数据库中的数据输入和更新
- Any other tasks as required
其他业务支持

Profile:
申请要求:
-Good Chinese and English speaking, Cantonese is preferable but not mandatory
-良好的中英文口语,会粤语更佳
-Excellent interpersonal and communication skills
-优秀的人际沟通能力
-Team spirit and service mentality
-良好的团队精神与服务意识

Work Place: East Nanjing Road, Shanghai
工作地点:上海市南京东路

Working time: 8hrs shift work
工作时间:8小时工作制度,轮班

Working Benefits: Various Travel Benefits, Annual leaves, Paid training, Year-end bonus, Career development, etc.
薪资福利:多重旅行福利+带薪年假+带薪培训+年终奖+完善的晋升体系……

企业信息
/ Company Info

德国汉莎航空公司上海办事处

行业 航空客货运输

规模 100-499人

地址 上海市黄浦区天津路155号名人商业大厦801